Martin Carpio

(818)395-4260 • Los Angeles, CA 91343
Self-motivated Designer passionate about innovative and accessible technology through meaningful design. Enthusiastic, analytical, and a creative problem solver with a background in social sciences and customer service, along with top-tier communication skills makes for a valuable team addition, ready to deploy technical skills from research to development.

SKILLS
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User Research
UX Design
Visual Design
Interaction Design
Rapid Prototyping
User Story Mapping
Journey Mapping
Jobs-to-be-Done
Storyboarding
Service Design
A/B Testing
Information Architecture
Design System Guidelines
Atomic Research Framework
Analytics

TOOLS
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Figma
Miro
Confluence/Atlassian Suite

Notion
Asana
Adobe Creative Suite
Microsoft Suite
Fullstory Analytics
Hotjar Analytics
QualtricsGithub

EDUCATION
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UNIVERSITY OF CALIFORNIA, IRVINE — CONTINUING EDUCATION
UX/UI Design Boot Camp – Certificate February 2021
Successfully completed an intensive 24 week-long UX/UI bootcamp.
Conducted user-centric research to create rapid & responsive designs with proficiency on prototyping tools such as Figma, Adobe CC, & Miro.

UNIVERSITY OF CALIFORNIA, IRVINE
Bachelors of Arts in Anthropology
2012 - 2016


RELEVANT EXPERIENCE & PROJECTS
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AIRLINE TARIFF PUBLISHING COMPANY | UX RESEARCHER
Dulles, VA (Remote) ; May 2023 - Ongoing
  • Led end-to-end generative and evaluative research studies across ATPCO’s product portfolio, conducting remote moderated and unmoderated sessions to gather deep insights into user needs, and synthesizing both quantitative and qualitative data into actionable recommendations for cross-functional teams and stakeholders.
  • Collaborated with product managers and analysts to refine study goals, develop testable hypotheses, and select appropriate research methodologies.
AIRLINE TARIFF PUBLISHING COMPANY | PRODUCT DESIGN INTERN
Dulles, VA (Remote) ; April 2022 - May 2023
  • Cooperated with a multidisciplinary team to design and optimize user experiences for B2B SaaS flight shopping products and services.
  • Assisted in creating mockups, prototypes, and deliverables that aligned with user needs and business goals for complex airfare products.
THE 626 HEMPIRE — WEBSITE DESIGN | UX/UI DESIGN FREELANCER
Los Angeles, CA (Remote) ; January 2022 - February 2022
  • Chartered a Shopify ecommerce responsive site redesign, coordinating user research through engaging customer interviews and surveys to identify business objectives and improve interface design with UX/UI best practices to provide effective user experience.
  • Proactively collaborated with stakeholders throughout user and market research, persona-building, usability testing, including wireframes and hi-fidelity prototypes.
INCLUSIVE CARE COLORADO WEBSITE | UI DESIGNER; VOLUNTEER
Boulder, CO (Remote) ; October 2021 - Ongoing
  • Provided design consultation for a non-profit organization that provides inclusive healthcare resources by preparing an in-depth style guide, low-high fidelity wireframes, and A/B mockup tests, while advocating for the product vision and explaining design decisions.
  • Effectively engaged with front-end developers, sharing work and soliciting feedback, to deliver pixel-precise frames to implement user and admin-side products.
DESIGN BUDDIES GAME JAM HACKATHON 2021 | UX/UI GAME DESIGNER (Remote) ; December 2021
  • Utilized Figma to develop a story with 4 minigames with over 100+ frames. Duties included project management, game development, and interaction design.
  • Participated in our very first game jam, collaborating with 3 designers through asynchronous time zones, and ultimately winning 1st place in community votes.
STREET SAMARITAN APP CONCEPT | UX/UI DESIGNER
Irvine, CA (Remote) ; December 2020
  • Conducted user research, persona building, storyboards, usability tests, and prototyping to create a responsive app supporting local homeless awareness, creating easier and safer methods of donation.
CORAL REEF ALLIANCE — CORAL.ORG SITE REDESIGN | UX/UI DESIGNER
Irvine, CA (Remote) ; October 2020
  • Redesigned NPO website, improving UI design for efficiency to enhance volunteer and donation rates. Coordinated user research for prospects to engage in user interviews, interactive design and usability tests. Also responsible for wireframing and prototyping.
MENTAL HEALTH MATCHING APP | UX/UI DESIGNER
Irvine, CA (Remote) ; August 2020
  • Developed a mobile app concept that matches users with personalized tele-therapists to serve growing tele-health trends. Core responsibilities included user research and creating personas, competitor evaluation, storyboards & journey mapping, and usability testing.

PAST EXPERIENCE
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CRAZY ROCK’N SUSHI | HEAD SERVER
Irvine, CA ; August 2017 - August 2021
  • Recognized by the owner for managing customer-restaurant relations, with an upward of 250+ customers daily, through effective and efficient decisions adaptively solving both internal (leading teams) and external challenges
  • Coordinated multiple restaurant operations while maintaining flexibility in training and leading teams of 3-5 with maximum efficiency and high quality standards.
  • Lead floor operations transitioning into hybrid restaurant procedures due to COVID-19 restrictions.
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